What they’re saying about Kelmann Restoration
I am really, really happy with the service I got from Kelmann. I had ice dam/water damage in my kitchen area. I live in the Madison area; Kelmann is in the Milwaukee area. Joe, the estimator, was prompt in returning my calls. The project crew was on time, friendly, courteous, clean and very thorough. I actually started with another company, but I am glad I changed over to Kelmann. The first company said it would take about 5 days to finish the restoration. Kelmann did it in under 2 days. The first company was nagging about connecting the over-the-range microwave. Kelmann did it without a sweat. The first company wanted me to tell it the paint color for the wall. Kelmann went out with a drywall sample and matched it themselves. I a new homeowner, so a lot of this repair/restoration stuff is foreign to me. Kelmann made me feel at ease (and I’m not getting paid for this testimonial). — Axel and Maritza
We picked Kelmann and we were not disappointed. From the time we met with the estimator to the point that the last tradesmen completed their work my wife and I experienced timely and quality service. . the team kept us informed throughout the entire restoration process. I will very likely be an advocate for Kelmann with my family, friends and business associates.
We are grateful for your willingness to take on our project, really going beyond what I expected. We are so pleased – the work and clean-up were done with a great deal of care and obvious pride in workmanship. Thank you for a very pleasant restoration process.
A good deal of the work was done while we were out of state for 6 weeks. Kelmann had a lock box on our home, and they had complete access to the house. I never once worried about the security issues or “valuables” in the house. The employees we saw were professionals, and not a thing was out of place when we returned. I trusted them completely.
Kelmann Restoration is a very class operation. They have employees who care about the client and the finished project. We never saw an employee with a bad attitude, and we saw dozens of their employees thru this whole project.
From the first phone call to Kelmann I went from shocked to relieved. Within 45 minutes workers from Kelmann arrived in droves bearing all sorts of equipment for water removal, mold remediation and containment and everything associated with it. They hauled out the soggy, moldy insulation right away, and set up filtered air cleaners. Most amazing to us was that they stopped to explain every last thing they were going to do before they did it, so that we would understand the process. They first lay down protective drop cloths along any pathway in the house so that they would not damage our floors or carpet. They even pet our dog when she greeted every one of them like a long lost member of the family. All this was in the first 2 hours of calling Kelmann.
Thankfully, our insurance adjuster told us there was just one company she would call about something like this, Kelmann Restoration.
I want to tell you that I have nothing but great things to say about Dan who came out on an emergency call last night! He was patient, professional and knowledgeable. He did an excellent job at answering all my questions. I also appreciate his compassion and reassurance during such a difficult crisis!
It’s not often that you encounter people who take pride in what they do to make the customer happy. Your guys are the best and if that is just a sample of what Kelmann is about, it’s GREAT!
It was a pleasure to have a real professional who takes pride in his craft on the job!