Our Partnership With Insurance Professionals

We’ll help you mitigate your property disaster – and navigate the insurance process.

After a property disaster, you will have many questions. Is your property restorable? Can your valuables be salvaged? Will your insurance company pay for restoration after water damage, fire damage or storm damage?

When you call Kelmann, you receive more than just our industry-leading restoration expertise. You’ll have a trusted partner in the insurance claims process. Kelmann works closely with insurance companies to make the process as simple and clear as possible for our customers. Our partnership with insurance professionals means you’re getting accurate, timely information; you have an advocate in Kelmann Restoration.

So, how does the insurance claims process work?

Each insurance provider is a little different, but most will follow this general process:

  • Submit Your Claim
    • Speak to your insurance agent.
    • Submit your claim as soon as possible.
    • Your insurance company will assign you a Property Adjuster.
    • Look at your policy’s specific terms to learn more about the specifics of your coverage.
  • Count on Kelmann
    • Leave the rest to Kelmann. We will work alongside your Property Adjuster and insurance company to save you time and stress, and ensure that the claim is handled properly.
  • Understand the Payment Process
    • As the project gets underway, we will help you learn more about billing and which aspects of the restoration are covered by insurance. In most cases, your only out-of-pocket cost is your insurance claim deductible. In some cases, payment from the insurance company will be made directly to us. In other cases, you will receive the payment and you simply have to forward the payment to Kelmann.

Continuing Education

We want to help keep our Insurance Agents educated with the latest information. We know that everyone has busy lives so we have created Kelmann Academy. Online, Continuing Education courses, for Free. Click on the icon below to join Kelmann Academy. You will be taken to our WebCE site where you can create an account, browse the courses offered, and enroll. What is in it for you? The cost is on us and you can take the course on your own time. Want to tackle CE with colleagues? Reach out to us at salesinfo@kelmann.com and we will provide lunch!

Kelmann Academy logo

Our Process

When disaster strikes, you can count on Kelmann. Learn more about how we work together.


Team Kelmann

Join our priority program; we’ll create an emergency response plan for your property.



We’ll walk with you through the insurance process, acting as your advocate and partner.


Over the past few years, I have had the opportunity to work with Kelmann Restoration on multiple occasions. Each and every Kelmann associate that I have worked with has shown me and my residents nothing but the utmost professionalism and courtesy.

Milwaukee-area Property Manager

I was very pleased with the service and quality of work provided by Kelmann on my recent laundry room remodeling project… I would definitely recommend Kelmann for their quality workmanship, service and personnel.

Helen S.

A sewer backup in my house happened just before Christmas. Though the timing couldn’t have been more inopportune, working with Kelmann lifted so much stress away.

Kerstin H.

Great company to work with. Bill Hutchinson was our contact. Great guy. Answered emails and his phone promptly. Followed up with us to make sure everything was done to our satisfaction. Great experience.

Warren H.

Any organization could benefit from having Kelmann Restoration as part of their emergency response plan. Kelmann Restoration has helped our organization on a number of occasions with problems.

Business Manager, Wisconsin School District